Delete your account or data

1. Delete it in the app (fastest)

1. Open EstateLoop and sign in.
2. Go to Profile → Privacy & data.
3. Tap Delete account and type DELETE to confirm.

This erases your account and personal data straight away and signs you out.

2. Ask us by email

If you can't open the app, email privacy@estateloop.in from the email address on your account with the subject Delete my EstateLoop account. We confirm your identity and complete the request within 30 days, usually much sooner.

3. What is deleted

• Your profile, phone number, email and photos
• Your listings and their photos and videos, saved homes, search history and settings
• ID documents you uploaded for verification
• Your chats, offers and notifications
• Your sign-in account

4. What we keep, and for how long

• Wallet and payment records, for as long as Indian tax and accounting law requires (generally up to 8 years).
• Hashed account-deletion logs and fraud / security logs, for a limited period (up to 1 year).
• Records needed for an open dispute or a legal obligation, until it is closed.

More detail is in our Privacy Policy.

5. Delete some data and keep your account

You don't have to delete your account to remove your data. In the app you can:

• Delete any of your listings, with their photos and videos, from My listings → Manage listing
• Change your profile photo and edit your details in Profile
• Delete messages you sent in a chat
• Remove homes from your Saved list
• Turn off analytics and marketing in Profile → Privacy & data

To delete anything else, such as your ID documents, search history or past chats, email privacy@estateloop.in from the email address on your account with the subject Delete some of my data and tell us what to delete. We complete the request within 30 days, usually much sooner.

6. Contact